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PROPOSED NEW CODE OF CONDUCT STILL NEEDS WORK NADA Director Gary McCraw unpacks the Associations position on the proposed new Code of Conduct at the Dealer Performance Programme Roadshow in Gauteng. |
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UNDERSTAND THE 18 The SA average sales figure for new vehicles per franchise dealership is 18 per month. Understanding your customer will not only help you close more deals but also lead to a higher percentage of approved credit applications say Hein Coetzee, Head of Sales for Lightstone. |
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SERVICING – DO YOU GET IT RIGHT FIRST TIME? Paul de Vantier, MD of Lightstone Consumer, posed some challenging questions at the recent NADA Dealer Performance Roadshow relating to dealership vehicle servicing. |
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88% OF CAR BUYERS ARE DIGITALLY INFLUENCED In this digital age of instant gratification how quickly you respond to a lead is critical says Jason Berriman, Head of Dealership Sales at Cars.co.za |